If you've been injured in an accident that wasn't your fault, you may be entitled to compensation.

You don't need to know who's responsible or whether you have a valid claim before getting in touch. Simply tell us what happened, and we'll help you understand your options.

You may be able to make a claim if:

• An accident or incident occurred that could have been prevented.
• You suffered an injury, whether physical or psychological.
• Someone else may have been fully or partly responsible for what happened.

Not sure if you can claim? Our friendly specialists are here to listen, answer your questions and offer free, no-obligation advice.

In most personal injury cases, you have three years from the date of your accident to start legal proceedings. However, there are exceptions, and different time limits may apply depending on your circumstances.

A few things to keep in mind:

• The three-year rule: The time limit usually starts from the date of your
  accident, or when you first became aware of your injury.
• Exceptions may apply: Different rules apply to children, people who lack mental capacity and certain types of claims.
• You don't need everything ready: There's no need to gather all your documents or evidence before getting in touch.

Not sure how much time you have? Tell us what happened and we'll help you understand which deadlines may apply, with free advice and no pressure to proceed.

An injury can affect much more than your health. It can disrupt your work, finances, relationships and everyday life. A personal injury claim can help you access the compensation, treatment and support you need to recover and move forward.

Depending on your circumstances, compensation could cover:

• Pain, suffering and the impact on your life, including physical injuries, emotional distress and activities you can no longer enjoy.
• Lost earnings and financial difficulties, including time off work or a reduced ability to earn in the future.
• Treatment, rehabilitation and ongoing support, including medical care, physiotherapy, travel expenses and adaptations to your home.

We're here to help you get the support you deserve, with clear advice and guidance tailored to your circumstances.

A No Win No Fee agreement can allow an eligible claim to begin without paying legal fees upfront. Your adviser should explain the agreement, possible deductions and any circumstances in which costs could arise before you decide whether to proceed.

• Eligibility is assessed before an agreement is offered
• The terms should be explained in plain English
• You remain in control of whether to continue

Where appropriate, rehabilitation can be an important part of helping you move forward. The support required depends on the injury and may include physical treatment, psychological support or help returning to work and everyday activities.

• Physiotherapy or specialist treatment
• Psychological support
• Workplace, home or mobility assistance

Some claims are resolved through negotiation, while others may require court proceedings. If that becomes necessary, your legal team should explain each stage, prepare the evidence and make sure you know what to expect.

• Starting a claim does not automatically mean a trial
• You should receive advice before important decisions
• Your case strategy depends on the evidence and response from the other side