If you've been injured in an accident that wasn't your fault, you may be entitled to compensation.

You don't need to know who's responsible or whether you have a valid claim before getting in touch. Simply tell us what happened, and we'll help you understand your options.

You may be able to make a claim if:

• A preventable accident or incident occurred.
• You suffered an injury, whether physical or psychological.
• Someone else may have been fully or partly responsible.

Not sure if you can claim? Our friendly specialists are here to listen, answer your questions and offer free, no-obligation advice.

In most personal injury cases, you have three years from the date of your accident to start legal proceedings. However, there are exceptions, and different time limits may apply depending on your circumstances.

A few things to keep in mind:

• The three-year ruleThe time limit usually starts from the date of your accident, or when you first became aware of your injury.
• Exceptions may applyDifferent rules apply to children, people who lack mental capacity and certain types of claims.
• You don't need everything readyThere's no need to gather all your documents or evidence before getting in touch.

Not sure how much time you have? Tell us what happened and we'll help you understand which deadlines may apply, with free advice and no pressure to proceed.

An injury can affect much more than your health. It can disrupt your work, finances, relationships and everyday life. A personal injury claim can help you access the compensation, treatment and support you need to recover and move forward.

Depending on your circumstances, compensation could cover:

• Pain, suffering and the impact on your life, including physical injuries, emotional distress and activities you can no longer enjoy.
• Lost earnings and financial difficulties, including time off work or a reduced ability to earn in the future.
• Treatment, rehabilitation and ongoing support, including medical care, physiotherapy, travel expenses and adaptations to your home.

We're here to help you get the support you deserve, with clear advice and guidance tailored to your circumstances.

A No Win No Fee agreement can allow an eligible claim to begin without paying legal fees upfront. Your adviser should explain the agreement, possible deductions and any circumstances in which costs could arise before you decide whether to proceed.

• Eligibility is assessed before an agreement is offered
• The terms should be explained in plain English
• You remain in control of whether to continue

While we’re fortunate to have the NHS here in the UK, some specialist treatments may not be available locally or can involve long waiting times. Your claim can help fund private treatment and rehabilitation, giving you more choice and control over your recovery.

• Physiotherapy
• Surgery and procedures
• Specialist treatments
• Psychological and emotional support

Treatment can often start before your claim is settled. Where liability has been admitted, your solicitor can seek funding for appropriate treatment and rehabilitation while your claim is ongoing.

This can help you access the support you need sooner, giving you a more direct route to the rehabilitation that you need.

Some claims are resolved through negotiation, while others may require court proceedings. If that becomes necessary, your legal team should explain each stage, prepare the evidence and make sure you know what to expect.

• Starting a claim does not automatically mean a trial
• You should receive advice before important decisions
• Your case strategy depends on the evidence and response from the other side